Loading... Please wait...

Our Newsletter


Contracts (Rock, Silver & Gold)

the notebook company's main goal is customer satisfaction, and to enable us to cater for each clients specific support needs, we offer different After Sales Service & Support contracts with the purchase of a notebook, whereby the client can choose the level of service and support s/he requires.

This infrastructure also enables the company to maintain its high standard of after-sales-service.

Ask yourself the following questions:
Do you require good after sales service & support?
Would you like to have a loan unit?
Do you find LCD Projectors expensive to buy?
Do you experience great loss of time or money when your notebook is down/gone?
Are you buying a product or a solution?

AFTER SALES SERVICE & SUPPORT CONTRACT OPTIONS:

Rock Contract:

  • Telephone support available at R 150.00 ph
  • Handling fee for any repairs (hardware included)
  • Software and Technical support available at R 150.00
  • Rentals available at normal rates


Silver Contract:

  • 14 days telephonic support available at NO CHARGE
  • After 14 days telephonic support available at R75 ph - i.e. half price
  • Software and Technical support available at R 75
  • FREE handling for hardware repairs under carry in warranty i.e. your notebook will be sent to the agents free of charge
  • FREE system backup within 1 month, with option to take out backup contract at reduced rates - R150 per backup
  • 1 hour FREE training on notebook
  • Internet Setup
  • E-mail Setup
  • Fax Setup
  • 1 Month FREE Internet subscription
  • FREE rental of a Digital Camera for 3 days
  • 30% reduced rates for rentals


Gold Contract:

  • 30 days telephonic support available at NO CHARGE
  • After 30 days telephonic support available at R 60 ph
  • Software and technical support available at R 60
  • FREE courier service within South Africa for hardware repair under warranty for 1 year
  • FREE system backups within 6 months, with option to take out backup contract at reduced rates - R100 per backup
  • 1 hour FREE training on notebook
  • Internet Setup
  • E-mail Setup
  • Fax Setup
  • 1 Month FREE Internet subscription
  • FREE rental of digital camera for 2 days
  • FREE rental of LCD projector unit with screen for 2 days
  • 40% reduced rates for rentals
  • FREE loan notebook while we repairing yours (within 24 hours)