the notebook company's main goal is customer satisfaction, and to enable us to cater for each clients specific support needs, we offer different After Sales Service & Support contracts with the purchase of a notebook, whereby the client can choose the level of service and support s/he requires.
This infrastructure also enables the company to maintain its high standard of after-sales-service.
Ask yourself the following questions:
Do you require good after sales service & support?
Would you like to have a loan unit?
Do you find LCD Projectors expensive to buy?
Do you experience great loss of time or money when your notebook is down/gone?
Are you buying a product or a solution?
AFTER SALES SERVICE & SUPPORT CONTRACT OPTIONS:
Telephone support available at R 150.00 ph
Handling fee for any repairs (hardware included)
Software and Technical support available at R 350.00
Rentals available at normal rates
- 14 days telephonic support available at NO CHARGE
- After 14 days telephonic support available at R75 ph - i.e. half price
- Software and Technical support available at R 75
- FREE handling for hardware repairs under carry in warranty i.e. your notebook will be sent to the agents free of charge
- FREE system backup within 1 month, with option to take out backup contract at reduced rates - R150 per backup
- 1 hour FREE training on notebook
- Internet Setup
- E-mail Setup
- Fax Setup
- 1 Month FREE Internet subscription
- 30% reduced rates for rentals
30 days telephonic support available at NO CHARGE
After 30 days telephonic support available at R 60 ph
Software and technical support available at R 60
FREE courier service within South Africa for hardware repair under warranty for 1 year
2 FREE system backups within 6 months, with option to take out backup contract at reduced rates - R100 per backup
1 hour FREE training on notebook
FREE rental of LCD projector unit with screen for 2 days
40% reduced rates for rentals
FREE loan notebook while we repairing yours (within 24 hours)